This information text describes how your personal information is collected and processed by WhaleTours as data manager in managing our bookings on our website.

By accepting “I agree that WhaleTours collects my information” do you agree that WhaleTours
can process your personal information in accordance with the purposes described below.
This treatment includes the preparation of profiles based on the information described
in order to create and manage bookings on our website.

Our website address is:


Cookies are required to make the website work and provide information on how to use our website so that we can improve it for you and for others.

What are cookies?

A cookie is a small passive text file stored in your computer’s browser when you visit a website. Cookies are automatically saved by your browser unless you specifically have it rejected. You can read more about the bottom of this page.

The advantage of cookies is that they recognize you when you return to a website. Cookies can contain letters and numbers but do not store personal information without your consent. A cookie can not contain viruses as it is not an application.

Different types of Cookies

It is common practice to distinguish between first and third party cookies.

A first-party cookie is available directly on the page you visit – in this case Third party cookies are provided by third parties, such as Facebook or Google Analytics.

What are cookies used for?

On we use cookies for one thing:

– Gathering information about your use of our website so we can improve your experience in the future

How long are these cookies saved?

How long a cookie is stored on your computer varies depending on what the cookie is used for. Some are deleted when you close your browser, others are stored for several years. Typically, “lives” a cookie for up to one to two years, from your last visited site.

How can you block / delete cookies yourself?

You can always block or delete cookies from your computer. Below you will find a guide to this in the most common browsers.

Internet Explorer 9
Click the ‘Tools’ menu, select ‘Security’ and click ‘Delete History’. Then click ‘Delete cookies’.

Google Chrome
Click the Chrome menu in the upper right corner and select ‘Features’, then ‘Clear data.’ Tick ​​the ‘Delete cookies and other plugin data’ and ‘Clear cache’ box. Click ‘Clear browser data.’

Mozilla Firefox
Click ‘History’ and select ‘Clear History’. Tick ​​the ‘Cookies’ and ‘Cache’ boxes and click ‘Clear Now’.

Click ‘Safari’ in the top menu and select ‘Settings.’ Select ‘Privacy’ in the menu and select ‘Clear webpage data’.

Our processing of personal data

The basis for processing your personal information is your consent and our ability to live up to our agreement with you for your membership on our website.


If you upload images to the site, please do not upload uploads with embedded location data (EXIF GPS) included. Visitors to the site can download and extract all location data from images on the site.

Contact Forms

Under our contact form we also collect personally information mainly to return to you.

Embedded content from other sites

Articles on this site may contain embedded content (eg videos, images, articles, etc.). Embedded content from other sites behaves exactly the same as if the visitor has visited the other site.

These sites may collect data about you, use cookies, embed extra third party tracking, and monitor your interaction with this embedded content, including tracking your interaction with embedded content if you have an account and logged in to that site.

Collection, processing and use of personal data on our website.

Personal information is collected, for example during booking, by filling out forms, by sending e-mails or mainly by booking our tours on the website. Our employees are required to treat personal information confidentially. Sales of addresses or information to third parties will not take place.


Your personal information will not be disclosed to third parties outside of, unless you consent to such disclosure, or it is governed by law or government requirements.

How long we save your data

Your personal information will be retained as long as necessary to comply with the agreement with you and to secure us in relation to questions about the limitation of possible legal requirements and compliance with statutory and regulatory requirements for storage.

Bambora payment gateway

Whaletours collects the following information about you: Name of selected tours for all participants and additionally the following information about payers; address, email and payment method.

None of the information that has come to Whaletours is given further. Your information is securely stored.

Information provided is stored for five years after registration, as the Accounting Act requires the retention of accounting data for 5 years.

You always have the option of insight of specified data information. Opposition to a registration may be issued in accordance with the rules of the Greenlandic privacy policy.

Personal information stored and transmitted is not encrypted but is handled on a secure server. Credit card information is handled encrypted through our cardholder, Bambora.

Cookies are used to register the individual purchases, such that you can go to and from the website without deleting the items you have placed in the shopping cart.

Cookies are easily deleted. For example, in Internet Explorer under the “Features” tab -> “Internet Options” -> “Clear cookies.”

What rights do you have over your data

In connection with the processing of information, you have the right to request insight into and rectification, deletion or limitation of processing regarding your personal data or to object to treatment and the right to data deprivation. If you wish to make use of these rights, please contact You also have the right to appeal to the Data Inspectorate regarding the processing of your personal information. You can always ask us to delete all personal information about you either partially or completely, all you have to do is write to us at mail:


How we protect your data

Security, SSL technology

Our website uses technical and organizational security measures to protect data against accidental or deliberate manipulation, loss, destruction or unauthorized access. These safety measures are revised and updated in line with technological developments. The transfer of personal information between your computer and our server is always encrypted (SSL process, Secure Socket Layer).


Whale Tours
3952 Ilulissat
Phone: +299 54 24 33